Payment Methods
Our services are available for purchase using a wide range of payment methods, including credit/debit cards, PayPal, and bank transfers, ensuring convenience and flexibility for our customers.
Payment Options
We accept payments via a variety of credit and debit cards and e-wallets.
Credit and Debit Cards
Local Card Schemes
Bank Transfers
E-Wallets
IMPORTANT: SiteHarbour operates as a subsidiary of Novus Analytics PVT LTD.
You may also see Novus Analytics listed on payment gateways and UPI pages, which is completely secure and entirely normal.
FAQs for Payments
We provide a 7-day money-back guarantee with our web hosting plans. For further details, please refer to our Refund Policy.
Ensuring payment security is our foremost concern. We store encrypted payment information in an external vault that is separate from our system. This vault maintains the highest level of PCI-DSS compliance, specifically at Level 1, to guarantee the most rigorous security standards.
SiteHarbour takes every precaution to ensure the safe arrival of your payments. If you are experiencing any challenges when making a payment, please reach out to our billing team.
Transparency is a key principle for us. We do not impose hidden fees on our customers. The prices displayed on our website and during the checkout process are inclusive of all applicable charges. However, it’s important to review our terms of service to ensure a clear understanding of any potential additional charges related to specific services or circumstances.
Certainly. We understand that circumstances may change, and you might need to update your payment information. You can easily manage your billing details through your account dashboard on our website. This includes updating credit card information, changing your preferred payment method, and modifying billing addresses.
We offer flexible billing options to cater to different preferences. You can choose to pay for our web hosting services on a monthly, quarterly, semi-annual, or annual basis. This allows you to select a payment plan that aligns with your budget and hosting needs.
Yes, we offer discounts for customers who opt for longer billing cycles, such as annual plans. The longer the commitment, the greater the discount. This provides a cost-effective solution for clients who are looking for a stable and long-term hosting solution. Details about the discounts can be found on our pricing page.
Yes, we provide a money-back guarantee within a specified period after the initial purchase. If you are not satisfied with our services, you can request a refund. The refund process typically involves reversing the initial payment to your account. Please refer to our refund policy for details on eligibility and the duration of the money-back guarantee.
Absolutely. We offer an automatic billing option to ensure seamless service continuity. You can set up automatic payments through your account settings, by selecting a preferred payment method. This way, your hosting services will be automatically renewed at the end of each billing cycle, reducing the risk of any interruptions in your website’s availability.
Our customer support team is available to assist with any payment issues or billing inquiries. You can reach out to our support team through the contact information provided on our website. We strive to address payment-related concerns promptly, ensuring a quick resolution to minimize any impact on your hosting services.
SiteHarbour.com operates as a subsidiary of Novus Analytics PVT LTD, our parent company. This is why you may see Novus Analytics PVT LTD listed during payment transactions on gateways or UPI pages. Rest assured, this is completely secure and entirely normal. All transactions are processed through our parent company to ensure seamless and trusted payments.
